FAQ

FAQ page. FAQs regarding becoming a distrubutor can be found here.

  • Q

    What kind of certifications do Dun-Slope products obtain?

    A
    AiR and Lite SLIM series obtain JIS (Japanese Industrial Standard) and other products are produced in compliance of JIS.
  • Q

    How do you choose the right portable wheelchair ramp?

    A
    After measuring the height/rise, we decide the incline angle of the portable ramp depending on below conditions 1) if we have caregivers to assist and 2) if we can propel ourselves. Lastly, we can select the optimum length from the applicable height difference and the incline angle. For details, check the Slope Calculation here. (can we hide the link behind the word 'here'?) 1) if we have caregivers ot assist and 2) if we can propel ourselves. Lastly, we can select the optimum length of from the applicable height difference and the incline angle. For details, check the Slope Calculation here.
  • Q

    Why should I buy Dun-Slope products?

    A
    Safety is of the utmost importance when we choose portable ramps. It is necessary to choose a light-weight portable ramp to prevent injuries and lessen the burden of caregivers. We strongly recommend Dun-Slope products which comply with JIS and are fully inspected before delivery to you.
  • Q

    Can I request a custom ramp longer or wider than the standard products?

    A
    We have three different widths for you to choose from. In addition, the length of AiR can be customized upon your request. Please contact us for more information.
  • Q

    What is covered under the warranty and how long is the warranty good for?

    A
    Our warranty period is one year.

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